SR Technical Services respects your privacy and is committed to protecting your personal information. This policy explains how we collect, use, and safeguard your data when you visit our website or contact us for services.
Information We Collect
We may collect and store the following types of information:
Your name, phone number, and email address when you contact us
Location details if you request on-site services
Any information submitted through our contact or booking forms
Website usage data (e.g., browser type, time spent, pages visited)
How We Use Your Information
We use the information you provide to:
Respond to your inquiries and service requests
Schedule appointments and provide home or office maintenance
Issue invoices and confirmations
Improve our website and customer service experience
Offer relevant maintenance packages and follow-ups (only when requested)
Data Sharing and Security
We do not sell or rent your personal data to third parties.
Your data may be shared only with trusted technicians or subcontractors who support service delivery. All shared data is handled with confidentiality.
Our website uses standard security protocols to protect your information against unauthorized access.
Cookies and Website Analytics
We may use cookies and basic tracking tools to monitor website activity. These help us understand user behavior and improve our services. You can manage cookie preferences in your browser settings.
Your Rights
You may contact us to:
Request details of the data we hold about you
Update or correct your information
Ask us to remove your data from our records
We act on all valid requests within a reasonable timeframe.